Privacy Policy

Privacy Policy

At Haitek Industrial Fabrics Pvt. Ltd, we take your privacy and data security seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us. We are committed to maintaining the confidentiality and integrity of your data, and we encourage you to read this policy carefully to understand how we handle your information.

1. Information We Collect

1.1. Personal Information: We may collect various types of personal information when you visit our website or interact with our services, including but not limited to your name, contact details, email address, phone number, and postal address. We only collect this information with your explicit consent or when necessary for the performance of a contract.

1.2. Usage Information: We automatically collect data related to your use of our website and services. This information may include your IP address, browser type, operating system, referring web page, pages visited, and the date and time of your visit. We use cookies and similar technologies to gather this data.

1.3. Billing Information: If you make a purchase through our website, we will collect payment information, such as credit card details, to process your payment securely. This data is stored and processed by trusted payment processors.

2. How We Use Your Information

2.1. Providing Services: We use your personal information to provide you with our products and services, communicate with you, and fulfill your orders. This includes sending order confirmations, tracking information, and updates regarding your purchases.

2.2. Improving User Experience: We may use usage information to analyze trends, monitor the use of our website, and gather demographic information about our user base. This helps us enhance the user experience, optimize our website, and tailor our offerings to your preferences.

2.3. Marketing and Promotions: With your consent, we may use your personal information to send you marketing communications, newsletters, and promotional materials. You can opt out of these communications at any time by following the instructions provided in each communication.

2.4. Legal Obligations: In some cases, we may be required by law to collect and store certain information. We will do so to comply with legal obligations and protect our rights, interests, and the safety of our users.

3. How We Share Your Information

3.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and IT service providers. These entities are contractually bound to handle your data securely and only for the purposes we specify.

3.2. Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to another entity, but only to the extent necessary to continue providing our services to you.

3.3. Legal Compliance: We may disclose your information to government authorities or law enforcement agencies when required by applicable law, a court order, or other legal process.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

5.1. Access and Correction: You have the right to access the personal information we hold about you and request corrections if necessary.

5.2. Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

5.3. Withdraw Consent: You can withdraw your consent for marketing communications at any time.

5.4. Deletion: You can request the deletion of your personal information, subject to applicable legal requirements and our legitimate interests.

5.5. Complaints:If you have concerns about how we handle your data, please contact us. You also have the right to lodge a complaint with the appropriate data protection authority.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your user experience. You can manage your cookie preferences through your browser settings.

7. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have unintentionally collected data from a child, please contact us to have it deleted.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the effective date will be revised accordingly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us.

At Haitek Industrial Fabrics Pvt. Ltd, we value your trust and privacy. This Privacy Policy is designed to ensure that you understand how we handle your personal information. By using our services, you consent to the collection and use of your data as described in this policy. If you have any questions or concerns, please don't hesitate to contact us. Your privacy is important to us, and we are committed to safeguarding it.